SALES POLICY

Terms of Use and Disclaimer
As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consisting with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below.

Shipping policy

The cigarettes we offer are manufactured in Europe,USA,Germany,Spain,Switzerland,etc.
We offer 2 ways of shippment:
1) By Registered Letter which cost is 6 USD, within 10-15 days;
2) By Express Shipping which cost is 10 USD, within 8-12 days.
For all types of shipment a tracking number will be provided.

IMPORTANT NOTE:
In all cases a delay of 1-3 days is possible.
In case of non-delivery after the dead-line, please contact us as to be able to find a suitable solution for you.

Order cancellation policy

We accept order cancellations ONLY within 24 hours after order submitting. If you wish to cancel the order you have to contact our support team and inform them about your decision. Please note that we can not cancel your order after 24 hours. We recommend you to double check your address before submitting the order. Any mistake may cause the non-delivery of the product. If you have noticed that the address was specified incorrectly, contact us as soon as posible to be able to fix the matter.

Refund policy
In case your product is returned back we will inform you immediately so you could chose between a reshipment of the goods or a refund of the money.
In case of non-delivery of the product by the dead line  you can contact our support team to request a refund. Your payment will be reimbursed to your credit card. The refund procedure usually takes 5-7 business days, after this period the refund will be reflected at your credit card statement. We'll not tolerate credit card charge backs under any circumstances and any customer attemting or threatening to do this will be immediately banned from making any future purchases on our website. If there is a problem we will always try to find a solution.

Privacy Policy

We are firmly committed to your privacy. We guarantee that none of the information provided by our customers will be given to third parties. By buying from us we receive your address, phone number, email address and credit card details. This information is used solely to help us deliver the parcels to you and for contact purposes. We maintain an order history of your purchases as well. This enables both you and us to track your deliveries and review your past purchases. If you are worried about anything on our site, please contact us and we`ll be glad to discuss any issues with you.

Terms and conditions
Customers must be 18 years old or over to purchase from this website.
The website owner, can not be held liable for the accuracy or the quality of the ciagarettes, we are responsible for ensuring that the correct product, in the correct amount and the correct type is supplied to the correct custumer. Product liability lies solely with the manufacturer. The Website takes no responsibility for compliance with importation requirements and regulations of the country of destination. This remains the final responsibility of the purchaser. All products are shipped on behalf of and at the risk of the purchaser and at the agreement of holding the Website reserved towards any legal action which might be brought against the purchaser, if not acting in accordance with the regulations and importation laws applied by the government of the country of destination.